Deactivate a Vendor Credit

If a vendor credit is no longer available and will not be applied to a vendor's balance, the Vendor Credit will need to be deactivated.

Deactivate a Vendor Credit

From the Bills tab

  1. In the left navigation pane, click Bills
  2. Click Vendor credits in the top left menu or click the more options dots and click Vendor Credits
  3. Click the Ref # of the vendor credit you'd like to remove
  4. Click the trash can icon
  5. Click OK to confirm

From a vendor record

  1. In the vendor record, click the Vendor Credits tab
  2. Click the Ref # of the vendor credit you'd like to remove
  3. Click the trash can icon
  4. Click OK to confirm

Things to know

  • Deactivated vendor credits cannot be restored to active status
  • If a vendor credit has been partially applied, all applied credits will be removed when the vendor credit is deactivated