For security and privacy, vendor information is secure and encrypted, but if you have Manage Vendor permissions in your role, you can check if a vendor has existing ePayment information.
View a Vendor's ePayment information
- Select Vendors in the navigation menu
- Select the name of the vendor
- Select More Actions
- Select ePayment info
If you entered the bank account information for the vendor, you'll see the last four digits of the bank account, and the full routing number.
If you're connected to the vendor via the Network and they manage the ePayment info themselves, you won't see the account info - the numbers will be masked, but you'll see if there's an existing verified bank account.
If you believe the information is incorrect (for example, if the vendor didn't receive the test deposit sent to the bank account provided), please enter the banking information again or ask the vendor to log in to their account to enter the routing number and bank account number again.
Once entered, a new test deposit will be sent to verify the bank account.