The address we use for mailing checks is the one address associated with the vendor record as of 11:59 pm Pacific Time / 2:59 am Eastern Time on the Process Date. Any changes you make to the vendor mailing information after that time won't apply to existing scheduled or processed payments. If we sent the check before you updated the address, you'll need to cancel or void the payment and reschedule after you update the address.

You can check the vendor's audit trail to see when the address was changed and compare it to the payment Process Date.

View a vendor audit trail

1. Select Vendors in the navigation menu
2. Select the vendor name
3. Select More actions
4. Select View audit trail

Edit a vendor's mailing address

1. Select Vendors in the navigation menu
2. Select the vendor name
3. Select More actions
4. Select Edit vendor
5. Edit the vendor's information
6. Select Save