NetSuite: Locked and closed periods
If a period is closed in NetSuite, transactions will not be allowed to sync over from Bill.com
If a period is locked in NetSuite, transactions will be allowed to sync over from Bill.com.
To configure the sync to apply vendor credits in NetSuite when a period is closed, enable Non-GL Changes to the Accounting Period in NetSuite:
- Hover over Setup > Accounting, click Manage Accounting Periods
- Click the period in which the vendor credit is dated in order to edit the base period
- Check Allow Non-G/L Changes
If you do not see the described feature available in Bill.com, you may not have access to the feature based on permissions for your role and/or your plan does not have this feature. If you wish to get access to the feature, please review the available plans for Bill.com and upgrade accordingly or contact the Administrator of your Bill.com account. Changes in monthly user fees may apply.