You create your inbox email address in Bill.com, then use it as a receive-only Inbox where vendors and customers send bills, invoices, and other documents to the account. Documents received in the mail can also be scanned and emailed to the Inbox email address. Each Inbox email address is specific to the account and is customizable. By default, it'll be yourcompanyname@bill.com.
To change the Inbox email address:
- Select Edit next to the current Inbox email address
- Enter new Inbox email prefix
- Select Save
Things To Know
- You can edit your inbox email address while logged into Bill.com on a computer or web browser on a mobile device. You won't be able to manage email addresses within the Bill.com mobile app.
- The inbox email address must be a minimum of 8 characters, with a maximum of 40 characters
- Inboxes for Subscription-free Basic Receivables accounts cannot receive emails. You'll want to upgrade your account if you'd like to create and use your inbox email address.