QuickBooks Online Sync Error: Business Validation Error: You cannot delete an account that is associated with a Form 1099 box.

Why the Sync Error occurs

This error occurs when an account is deleted in Bill.com and is associated with a Form 1099 box in QuickBooks Online (QBO). This association with a Form 1099 box prevents the account from being eligible for deletion.

How to Fix the Sync Error

In QBO, the account will need to be removed from the Form 1099 box:

  1. Go to the Vendors tab
  2. Click Prepare 1099s in the upper right
  3. Click Continue your 1099s
  4. Navigate to the Accounts page
  5. Locate the specific account
  6. Update the account to a different account or uncheck the box(es) that are required for tracking
  7. Click Save and Finish Later to close the window