QuickBooks Online Sync Error: Business Validation Error: Please make the parent account active first. Then you can make this sub-account active
Why the Sync Error occurs
This error occurs when a GL account has a parent account that is inactive in Bill.com.
How to Fix the Sync Error
There are three options to resolve this issue:
- Reactivate the parent account in Bill.com
- Edit the account and change the parent account in Bill.com
- Edit the account and remove the parent account in Bill.com