Bill payments by credit card outside the system

At this time, the Bill.com system does not allow the ability to pay bills using a credit card. Bills can be paid by bank account within Bill.com.

If a bill has been paid via credit card outside of Bill.com, mark the bill as already paid. This offline payment will sync to your accounting software to mark the same bill paid in your accounting software.

Marking a bill as paid (recording an offline payment)

  1. Click Bills in the left navigation pane
  2. Check the box(es) for the invoice number(s) that was paid
  3. Click Mark as paid
  4. Enter the payment amount
  5. Update the payment date to match actual payment date
  6. Select the chart of account for the credit card
  7. Enter a reference number (Ref #), often used to note the credit card payment
  8. Click Submit

Things to Note:

If combined payments are enabled:

  • One payment will sync to the accounting software for multiple bills paid in one payment for the same vendor

  • The entire combined payment will attempt to sync to the accounting software for all bills paid together for the same vendor, even if the sync check box is unchecked for one or more.

  • The sync check box must be unchecked for all bills paid for the same vendor in order for the payment not to sync

  • The Ref # entered for each bill payment in Bill.com will sync to the accounting software as a combined sequential list, starting with the lowest invoice number, up to the max characters of the field (varies by accounting software).

    Example: Invoices 1111, 1112, 1113 are all marked as paid in a combined payment in Bill.com, with reference numbers 0123, 4567, 8910 respectively. The payment will sync to the accounting software with the combined Ref# 0123, 4567, 8910