Why the Sync Error occurs
This error occurs when the First and/or Last Name fields for a vendor is empty. For a vendor to sync to Oracle NetSuite, these fields are required.
How to Fix the Sync Error
To fix this error, update the vendor information:
- On the sync status page, select the vendor's name in the sync error
- Select Edit, or select More actions, then Edit vendor
- Update the Vendor name to include a first name and last name
- Select Save
- Sync again
Once updated, the vendor will sync successfully and the error will clear.