Why the sync error occurs

This error occurs when a bill trying to sync to QuickBooks Online has a line item(s) with $0 in the amount field, but no account selected in the account field and/or no description in the description field.

How to fix the sync error

In Bill.com:

1. Select Bills in the navigation menu
2. Select All bills
3. Select the invoice number of the bill with the error
4. Select edit
5. Add a description to the $0 line item(s) if one is missing
6. Add an account to the $0 line item(s) if one is missing
   • Alternatively, you can delete any $0 line items if they aren't needed
7. Select Save
8. Sync again