Why the Sync Error occurs
This error occurs when a bill trying to sync to QuickBooks Online (QBO) has a line item(s) with $0 in the amount field, but no account selected in the account field and/or no description in the description field.
How to Fix the Sync Error
- Click Bills in the left Navigation menu
- Click All bills tab
- Click the invoice number of the bill with the error
- Click edit
- Add a description to the $0 line item(s) if one is missing
- Add an account to the $0 line item(s) if one is missing
- alternatively, you can delete any $0 line items if they are not needed
- Save
- Sync