Why the Sync Error occurs
This error occurs when a bill with Items is attempting to sync to QuickBooks Online, but the Item(s) on the bill are not set up for use in Payables/Purchasing in QuickBooks Online.
How to Fix the Sync Error
In QuickBooks Online, set up the Purchasing information for the Item(s):
- Click Settings
- Click Products and Services
- Double-click the Item Name
- Complete the Purchasing Information section
- Save