Why the Sync Error occurs
This error occurs when a bill deletion cannot sync to Oracle NetSuite because the same bill has payments associated with it in Oracle NetSuite.
How to Fix the Sync Error
Any associated payments in Oracle NetSuite need to be voided before the bill can be deleted.
- Void or delete any payments associated with the bill in Oracle NetSuite
- Delete the bill in Oracle NetSuite
- Contact Customer Support so we can mark the bill not to sync