NetSuite Sync Error: TRANS_IN_USE: This transaction cannot be deleted because it is linked to by one or more transactions

Why the Sync Error occurs

This error occurs when a bill deletion cannot sync to NetSuite because the same bill has payments associated with it in NetSuite.

How to Fix the Sync Error

Any associated payments in NetSuite need to be voided before the bill can be deleted.

  1. Void or delete any payments associated with the bill in NetSuite
  2. Delete the bill in NetSuite
  3. Contact Customer Support to request that the bill be marked not to sync