Why the Sync Error occurs

This error occurs when GL account without a 1099 category was used on a bill for a 1099 vendor and Enable override of the 1099 flag on an AP line item is not selected in Sage Intacct. This setting allows non-1099 line items to sync to 1099 vendors.

How to Fix the Sync Error

This sync error has two possible resolutions depending on the workflow:

If the expense should be a 1099 line item

• In Bill.com, edit the GL account associated with the expense
  1. Click settings
  2. Under Accounting, click Chart of Accounts
  3. Click the name of the account you'd like to edit
  4. Click the edit icon
  5. Select the appropriate 1099 Category
  6. Click Save
  7. Sync again

If the expense is a non-1099 line item

• In Sage Intacct, select the Enable override of the 1099 flag on an AP line item setting in Sage Intacct
  1. In Sage Intacct, go to Accounts Payable > Configure Accounts Payable
  2. Scroll down to the 1099 section
  3. Select Enable override of the 1099 flag on an AP line item
  4. Click Save
  5. Sync again