Intacct Sync Error: Required field 'Vendor ID' is missing

Why the Sync Error occurs

This error occurs when "auto-numbering" is not selected for Vendors in Intacct or if there is no ID entered in Bill.com for the Vendor reporting the sync error.

How to Fix the Sync Error

  1. Enter a Vendor/Customer Id by clicking the edit icon on either the Vendor or Customer Details page
  2. Sync

If you don't see a Vendor/Customer Id field:

  1. Log in to Bill.com
  2. Click the gear icon
  3. Under Accounting, click Preferences
  4. Click the edit icon
  5. Select Enter Id Manually in the Vendor / Customer Sequence Id field
  6. Click Save
  7. Sync

Alternatively, auto numbering can be enabled in Intacct, by selecting a Document Sequence, for Vendors/Customers. Enable the functionality in Intacct by following these paths:

For Vendors Accounts Payable > Configure Accounts Payable > in the Document Numbering section add a value in the Vendors field.

For Customers Accounts Receivable > Configure Accounts Receivable > in the Document Numbering section add a value in the Customers field.

For more details on Document Numbering, please contact Intacct Support.