Intacct Sync Error: Payment could not be synced because related bill(s) didn't sync
Why the Sync Error occurs
This error occurs when the bill associated with the payment in question cannot be found in Intacct. This can happen if the originally-synced bill was deleted in Intacct.
How to Fix the Sync Error
Contact Customer Support to re-sync the bill. Once the bill re-syncs, the payment will sync and the error will clear.