Why the Sync Error occurs
This error occurs when a deleted account is trying to sync to QuickBooks Online (QBO) from Bill.com, and the account is set as Opening Balance Equity account in QBO. QBO does not allow Opening Balance Equity accounts to be deleted.
How to Fix the Sync Error
The Opening Balance Equity account cannot be deleted or edited in QBO. The only options are to reactivate the deleted account in Bill.com or to contact Customer Support to clear the error.