Why the Sync Error occurs

This error occurs when a bill with one or more billable expenses is attempting to sync to QuickBooks Online, but the account on the billable line item isn't the correct account type.

How to Fix the Sync Error

There are three options to resolve this issue:

• Edit the bill in Bill.com to remove the billable item
• Edit the bill in Bill.com and toggle the billable setting on the line item to off
• Edit the bill in Bill.com and change the account on the billable line item to an account that's one of the acceptable Billable Line Item types:
  • Expense
  • Other Expense
  • Other Current Liabilities
  • Other Current Assets
  • Other Assets
  • Fixed Assets
  • COGS