Why the Sync Error occurs

This error occurs when a payment is unable to sync to Oracle NetSuite because the associated bill doesn't have all the required approvers assigned.

How to Fix the Sync Error

Update the bill to add the required approvers to the bill:

1. From the Sync Status page, locate the error
2. Copy the Object ID (long string of numbers and letters listed in the error)
3. Paste the Object ID into the Search field in Bill.com
4. Select the bill__
5. Select Edit
6. Add the required approvers
7. Select Save
8. Sync again