Intacct Sync Error: The account number 'XXXX' requires a (department, customer, project, or classes)

Why the Sync Error occurs

This error occurs because the Accounts Payable Account is configured in Intacct to require a Department, Customer, Project, and/or Class.

How to Fix the Sync Error

  1. In Intacct, click General Ledger and Accounts
  2. At Accounts Payable Account, click Edit
  3. Uncheck all dimensions
  4. Click Save
  5. Sync again