Why the Sync Error occurs
This error occurs when the sync is attempting to post a transaction to a closed period in Intacct.
How to Fix the Sync Error
There are two possible solutions, but only the first one is recommended:
Update in Bill.com
- Edit the Invoice Date (or GL Posting Date) of the transaction so that the date is in the current accounting period in Intacct and sync
Not Recommended: Update in Intacct
- Open the period that includes the date of the transaction and sync again
Things to know
If you choose to open the accounting period in Intacct and the error still occurs when the period in Intacct has been opened, the bill may still error due to there being no update to the bill since the original error. In this case, make a small edit on the bill in Bill.com (description, invoice number, etc.), save, and sync.