Why the Sync Error occurs

This error occurs when updating a bill in Bill.com when the bill came from Sage Intacct and the origin of the bill was a Purchase Order. You are not able to edit bills that originated from Purchase Orders in Bill.com or in Sage Intacct.

How to Fix the Sync Error

To update bills that originated from Purchase Orders, you have to update the actual Purchase Order in the Purchasing Module in Sage Intacct. This will update the bill in Sage Intacct and then a sync will bring the update to Bill.com.