Why the Sync Error occurs

This error occurs when an account cannnot sync to Xero, because the account number already exists on an account in Xero.

How to Fix the Sync Error

1. On the sync status page, click the account name
2. Click the edit icon
3. Add a unique account number
4. Click Save
5. Sync again

If the account already exists in Xero, contact Customer Support to link the accounts.