Expert Training Certification

When taking the Expert Training, it is required that all 13 modules be completed to earn the Expert Certification. Taking only the exam and not completing the modules will not allow the Expert Training Certificate to be generated.

If the Expert Exam was taken and passed, but a certificate wasn't generated, confirm that all modules were completed. Any incomplete modules will need to be completed before the certificate is generated. Relaunch the training to complete the remaining modules.

Relaunching the Expert Training

  1. Log in to the Console account
  2. Click Training
  3. Click Advanced
  4. Click Start the Expert Training
  5. Another window will open up with the Training platform
  6. Click Training
  7. Click Expert Certification

Each module needs to have a completed status, along with the date on which the module was completed.