You can choose to charge customers paying by credit card a convenience fees or surcharge. Convenience fees and surcharges must adhere to rules set by:
- State law
- Federal law
- Card association rules and regulations
Contact Vantage for more details.
Add a Convenience Fee
After determining the governing rules pertaining to convenience fees, the fee can be activated in Bill.com by following these steps:
- Log in to Bill.com
- Select Settings
- Under Receivables, select Online Payments
- Next to Credit Card, select Manage by Convenience Fee
- Enter the convenience fee as a flat fee or a percentage of the payment
- Select Save
Note: When you specify a flat fee (e.g., $10.00), only that amount is charged, regardless of the amount fo the payment or the number of invoices paid. A percentage fee (e.g., 1.5%) applies to the total payment amount submitted for all invoices paid with that payment.
Remove a Convenience Fee
- Log in to Bill.com
- Select Settings
- Select Online Payments under Receivables
- Select Manage by Convenience Fee next to Credit Card
- Clear the amount in the Convenience Fee field
- Select Save