If a bank account has a debit block or debit filter to prevent unauthorized organizations from debiting or withdrawing funds from the account via ACH, Bill.com transactions may fail.
Providing the bank with Bill.com ACH ID numbers will allow the Bill.com ACH debits to process successfully. Even if the bank is requesting routing and account numbers, the Bill.com ACH ID numbers will work to fix the issue. Be sure to provide all the ACH ID numbers listed below to the bank to ensure the problem is addressed.
There should be no need to remove the debit block completely.
Our Bill.com Company ACH ID numbers are:
- ACH ID #1: 2204895317
- ACH ID #2: 1204895317
- ACH ID #3: 204895317A
- ACH ID #4: 3204895317
- ACH ID #5: 4204895317
- ACH ID #6: 8204895317
As a general note, Bill.com sends CCD transactions. Please ensure that if you have a specific kind of account at your bank (other than a general checking account) that your account is capable of receiving this type of file.