Mobile App: Contact Support

Contact Support from the iOS mobile app by following these steps:

  1. Log in to the mobile app
  2. From the Home screen, click on the Options bars
  3. Click Settings
  4. Click Support
  5. Click Submit a request
  6. Enter a detailed description of issue
  7. Click Send

After clicking Send, an email will be sent to Support. A Support representative will respond to your email within 1-2 business days. For more immediate assistance, the best way to contact us is by logging in to your account through a computer and chatting with us securely through our Support Center. Chat Agents are available weekdays from 5:00 AM to 6:00 PM PT.