If you need to remove a user from your Bill.com account so they no longer have access to sensitive financial data, or restore access to a previously inactivated user, use the steps below.

You must have manage users permissions to deactivate or reactivate a user, and you cannot delete yourself. You must ask another user with permissions to delete your user profile, using the steps below.

Jump to:

• Deactivate a user
• Reactivate a user
• Things to know

Deactivate a user

1. Click Settings
2. Under Permissions, click Users
3. Click the name of the user
4. Click the trash can icon

Reactivate a user

1. Click the Settings
2. Under Permissions, click Users
3. Select Show Inactive Users at the bottom of the page
4. Click the name of the user being reactivated
5. Click the open trash can icon

Things to know

• If a deactivated user is a default approver listed in an approval policy or has unapproved bills/vendor credits assigned to them, an Administrator will be sent a notification via the To Do List to fix the records after a User has been deactivated
• For auditing purposes, inactivated users cannot be completely removed from your account, but they will no longer be able to accesss your account or receive notifications