Whether you're setting up billing for the first time or adding a new card or bank account to use for billing, use the steps below to keep the billing information on your account up to date.

Jump to:

• Select billing credit card
• Add a new billing credit card
• Select a billing bank account
• Add a new billing credit card to a Console
• Things to know

Select billing credit card

1. Select Settings.
2. Select Billing under Your Account with Us.
3. Select Select Billing Method next to the card you'd like to use

Add a new billing credit card

1. Select Settings
2. Select Billing under Your Account with Us.
3. Select Add a credit card
4. Enter the payment information, making sure to double check that any pre-populated info matches the billing info for the card you're adding, or change it as needed.
5. Select Save
6. Follow steps above to Select a billing credit card above to select the new card.

Any previously active cards will be inactivated.

Select a billing bank account

ACH billing is available on accounts not billed to a console.

1. Select Settings.
2. Select Billing under Your Account with Us.
3. Select Select Billing Method next to the bank account you'd like to use.
   • Or select Add a Bank to add a new bank account
   • If you add a new bank account, after it is verified, go back and follow steps 1-3 to select it for billing.

Add a new billing credit card to a Console

1. Select Settings
2. Hover over Billing and select Payment Info
3. Select Add Card
4. Enter the payment information, making sure to double check that any pre-populated info matches the billing info for the card you're adding, or change it as needed.
5. Select Save

Any previously active cards will be inactivated.

Things to know

Credit card billing

• You cannot edit existing cards. If you need to change the card info, add the card as new.
• If you're issued a new card with an updated expiration date and verification/CCV code, add the card as new.
• Once a card is deleted or made inactive, it cannot be reactivated.

Bank Account ACH Billing

• Any verified bank account added to your Bill.com account can be used for billing and/or for sending vendor payments by the authorized user with proper permissions
• After a bank account is added and verified, it cannot be edited
• If you already have a card on file, it'll automatically be made inactive in Bill.com if you change to ACH billing
• Once a bank account is deleted or made inactive, it cannot be reactivated
• ACH billing isn't available at the console level at this time
• ACH billing is availiable on accounts linked to a console, if the account is not billed to the console
• If you don't see the ACH billing option in your account, and it isn't a console or an account linked to and billed to a console, please reach out to Customer Service for assistance