If you'd prefer to only use payables or receivables, but not both, or you no longer need to sync with your accounting software you can downgrade your price plan.

Downgrade your price plan

1. Select Settings
   • If you are in the mobile app, select the Options bars in the top left corner, then select Settings
2. We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
   
   Select Pricing & Plans under Billing & Subscription if your Settings page looks like this:
   
   Select Pricing & Plans under Billing & Subscription if your Settings page looks like this:
   
3. Select Select plan to choose the plan you'd like

Downgrade to a subscription-free Basic account

Our basic accounts allow you to only transact with other Bill.com accounts with no monthly fee.

Downgrade from the Features page:

1. Select Settings
   • If you are in the mobile app, select the Options bars in the top left corner, then select Settings
2. We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
   
   Select Features under Billing & Subscription if your Settings page looks like this:
   
   Select Features under Billing & Subscription if your Settings page looks like this:
   
3. For Payables (making payments), select I only want to send payments to Bill.com users (subscription-free version)
4. For Receivables (receiving payments), select I only want to receive payments from Bill.com users (subscription-free version)

Downgrade from the Billing page:

1. Select Settings
   • If you are in the mobile app, select the Options bars in the top left corner, then select Settings
2. We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
   
   Select My Subscription under Billing & Subscription if your Settings page looks like this:
   
   Select My Subscription under Billing & Subscription if your Settings page looks like this:
   
3. To continue using Payables (making payments), select I want to cancel my accounts receivable
4. To continue using Receivables (receiving payments), select I want to cancel my accounts payable