If you'd prefer to only use payables or receivables, but not both, or you no longer need to sync with your accounting software you can downgrade your price plan at any time.
Downgrading your price plan
- Click Settings
- If you are in the mobile app, tap on the Options bars in the top left corner, then tap Settings
- Under Your Account with Us, click Price Plan
- Click Select plan to select the plan you'd like
Downgrading to a subscription free Basic account
Our basic accounts allow you to only transact with other Bill.com accounts with no monthly fee.
- Click Settings
- If you are in the mobile app, tap on the Options bars in the top left corner, then tap Settings
- Under Your Account with Us, click Billing
For Payables (making payments)
- Click I only want to send payments to Bill.com users (free version)
For Receivables (receiving payments)
- Click I only want to receive payments from Bill.com users (free version)