If you'd prefer to only use payables or receivables, but not both, or you no longer need to sync with your accounting software you can downgrade your price plan.
Downgrade your price plan
- Select Settings
- If you are in the mobile app, select the Options bars in the top left corner, then select Settings
- Under Your Account with Us, select Price Plan
- Select Select plan to choose the plan you'd like
Downgrade to a subscription free Basic account
Our basic accounts allow you to only transact with other Bill.com accounts with no monthly fee.
- Select Settings
- If you are in the mobile app, select the Options bars in the top left corner, then select Settings
- Under Your Account with Us, select Billing
- For Payables (making payments), select I only want to send payments to Bill.com users (free version)
- For Receivables (receiving payments), select I only want to receive payments from Bill.com users (free version)
