Feature requests, suggestions, and feedback

Bill.com has been built around the needs of our customers. We receive thousands of suggestions that we use to help prioritize future feature developments and process enhancements.

A feature request can be submitted via the Support Center:

  1. Log in to Bill.com
  2. Click Help on the top right corner
  3. Click Leave Feedback

Our Customer Support team prepares weekly reports for our Product team. Meetings are then held to discuss the relevant suggestions received.

You will also have the opportunity to submit feedback via short popup satisfaction surveys when completing key workflow actions:

  • First bill creation
  • First bulk bill payment
  • First single bill payment