For an easy way to connect through the Bill.com Network, you can give your Payment Network ID (PNI) to your customer and ask them to connect without sending or accepting invitations.
Find your Payment Network ID to give to your customer
If you've signed up for a free Bill.com account to only receive payments, but you are not connected to your customer, you will need to provide your Payment Network ID (PNI) to your customer to connect.
To find the Payment Network ID for your Bill.com account:
- Select Network
- Select Access additional network features here
- Select My Network Profile and note your Payment Network ID (PNI)
- Give your Payment Network ID (PNI) to your customer to enter on their side
What happens next
When they enter the PNI into your profile in their Bill.com account, it will automatically connect your Bill.com account to their Bill.com account. We'll notify you via email once you are connected.
If your bank account is verified, all payments will direct deposit ePayments going forward.
No current connection message when you login
If you've signed up for a free Bill.com account to only receive payments, the account requires a connection to a customer that uses Bill.com to make a payment to you.
When logging into an account without a connection you will encounter a page that informs you that the next step is to provide your customer the Payment Network ID to your Bill.com account.
What happens next
When they enter the PNI into your profile in their Bill.com account, it will automatically connect your Bill.com account to their Bill.com account. We'll notify you via email once you are connected.
If your bank account is verified, all payments will direct deposit ePayments going forward.
