If you're verified on a bank account, or you have added a payment card, you can pay bills from the Bills page.
Notes:
- If you have a subscription-free Basic Payables account, you'll need to upgrade to an advanced account to pay bills with a card.
- Before paying bills, be sure to check the Payment Information on the vendor's record:
- Pay to name is the name we'll use as the payee on a check
- Payment Notification Email is the email address we'll use to let the vendor know when a check payment is on the way, or an ePayment has been deposited
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Pay bills in bulk
You can pay bills in bulk if you want to schedule multiple payments at once.
- Select Bills from the navigation menu
- Select the bills to pay by checking the box next to the Vendor and Invoice #
- A maximum of 200 bills can be paid in one batch; you can select more than 200 bills at a time, and the system will help you process the first 200, then remember your selection of the remaining bills so you can easily continue with the next batch
- If there is a document associated, there will be a document icon; select this icon to display a preview of the first page of any associated bill documents
- If there is a note on the bill, hover over the note icon to read it
- Select the process date, payment amount, and payment account for each selected bill individually, or select the process date and payment account in the bulk update fields at the top of the list to update all selected bills to the same process date and payment account at once
- Select Review & pay
- Review Payments
- If paying multiple invoices to the same vendor, hover over Multiple under Invoice # to see the invoices associated to the payment
- Edit the email address for the vendor's payment notification if needed
- Customize the payment memo/remittance info on the check by adding to or overwriting the pre-populated invoice number and vendor account number when you schedule payment.
- If paying multiple invoices to the same vendor with one payment, instead of invoice number, the memo field will be populated with Multiple Invoices
- Once saved, the memo field can't be edited. If you need to edit the memo field, cancel the payment and reschedule
- The memo field has a limit of 70 characters
- If you need to remove a bill from this bulk payment, select the trash can to remove, and continue with only the remaining bills
- Select Submit payments
Pay bills individually
- Select Bills from the navigation menu
- Select the bill to pay by checking the box next to the Vendor and Invoice #
- If there is a document associated, there will be a document icon; select this icon to display a preview of the first page of any associated bill documents
- If there is a note on the bill, hover over the note icon to read it
- Select the process date, payment amount, and payment account for the selected bill
- Select Review & pay
- Review Payment
- Edit the payment amount, process date, and payment account again, if needed
- Customize the memo field by adding to or overwriting what's pre-populated; by default, this will be populated with the Invoice # and Vendor account #, if available
- Once saved, the memo field can't be edited
- If the memo field needs to be edited, the payment will need to be canceled and a new payment issued
- The memo field has a limit of 70 characters
- The payment memo field doesn't sync and will need to be manually updated in your accounting software.
- Once saved, the memo field can't be edited
- If it is a check payment, double check the address and edit if needed
- Select Pay
Payment limit error
In our continued diligence to protect our customers from fraud, payment limits vary from account to account based on factors such as payment amount, payment history, length of account, etc.
If you get an error regarding payment limits, please contact Customer Support by selecting Contact us at the top of this page for assistance.