Issue

You have an Oracle NetSuite OneWorld subsidiary that you sync with Bill.com, but list items such as accounts, customers, or vendors, etc. aren't syncing to Bill.com.

Solution

You might need to add the missing list items to the right subsidiary in Oracle NetSuite, and sync again.

Please refer to these Oracle NetSuite articles for specific steps to add the most common list items to the subsidiary:

• Add vendors to multiple subsidiaries
• Add accounts to multiple subsidiaries
• Add customers to multiple subsidiaries
  

If you need steps on adding any other list items to subsidiaries in Oracle NetSuite, please refer to their Help Center.